Privacy Policy

Master Strip Outs Pty Ltd (ABN 41 675 768 046) ('we', 'us' or 'our') is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose and safeguard the information you provide when you visit our website, request a quote or engage our strip out, defit and demolition services. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Effective date: 5 July 2026

We use the information we collect to:

• Prepare and deliver quotes for strip out services
• Provide our strip out, defit and demolition services
• Communicate with you about your enquiry or project
• Process payments for services
• Measure the performance of our website and advertising
• Improve our services and website
• Comply with legal obligations

When you submit our quote form, your details and any attached photos are sent to our team by email using Resend, a third-party email delivery provider. Resend processes this information solely to deliver your enquiry to us. Your submission is not used to build marketing lists, and we do not sell, trade or rent your personal information to anyone.

Our website uses Google Analytics 4 to understand how visitors use the site, and Google Ads conversion tracking to measure the effectiveness of our advertising. These services collect information such as pages visited, approximate location, device details and — where you arrive from an ad — ad-click identifiers. This data is aggregated and does not identify you personally to us.

You can opt out of Google Analytics using the Google Analytics opt-out browser add-on, and manage ad personalisation through your Google account's ad settings.

We use cookies and similar technologies to keep the website working properly and to support the analytics and advertising measurement described above. Cookies are small files stored by your browser that may include an anonymous unique identifier. You can set your browser to refuse cookies or alert you when a cookie is being set; some parts of the website may not function as intended without them.

We do not sell your personal information. We may share it with:

• Service providers who support our operations, such as our email delivery and website analytics providers
• Professional advisers such as accountants, lawyers and insurers
• Government and regulatory authorities where required by law

We take reasonable technical and organisational steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure, including secure (SSL) encryption on our website and limiting access to personal information to authorised personnel.

Under Australian privacy law, you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of any marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled your information

To make a request, contact us using the details below. We will respond within a reasonable period.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.