Terms & Conditions

These Terms and Conditions form a legally binding agreement between you and Master Strip Outs Pty Ltd (ABN 41 675 768 046) ('we', 'us' or 'our'). They govern your use of our website and all strip out, defit and demolition services we provide across Sydney. By using this website or engaging our services, you agree to these terms.

Effective date: 5 July 2026

Our service agreement includes:

• Written quotes are valid for 30 days
• Clear scope of work documentation
• Agreed project timelines
• Payment terms and schedules confirmed before work begins

Quotes are based on the information and photos you provide or on our site inspection. Conditions not reasonably discoverable at the time of quoting (such as concealed asbestos, structural issues or undisclosed services) may require a revised quote before work continues.

As our client, you are responsible for:

• Providing accurate and complete project information
• Ensuring site access during agreed times
• Obtaining any necessary permits and approvals, unless we have agreed in writing to arrange them on your behalf
• Making payments as per the agreed schedule
• Notifying us of any site-specific requirements, hazards or access constraints before work begins

Our payment terms include:

• A deposit may be required before project commencement
• Progress payments for larger projects
• Final payment due on completion of the works
• Accepted payment methods confirmed with your quote

Any change to the agreed scope of work must be:

• Requested in writing
• Approved by both parties
• Documented with a revised quote
• Agreed before the additional work begins

Our work is managed with:

• Agreed scope before work starts
• Site access and protection planning
• Waste sorting and disposal planning
• Clear communication about any scope changes

Nothing in these terms excludes, restricts or modifies any consumer guarantees or rights you have under the Australian Consumer Law.

Project cancellations are subject to:

• Written notice from you
• Cancellation fees where costs have already been incurred
• Return of any unused deposit
• Payment for work completed up to the cancellation date

We maintain strict safety standards on every site, including:

• Site safety protocols and inductions
• Personal protective equipment (PPE) requirements
• Risk assessment procedures before work begins
• Emergency response plans

You agree to follow reasonable safety directions from our team while works are under way, including keeping clear of designated work areas.

When using our website, you agree to use it for lawful purposes only, provide accurate information in any form you submit, and not attempt to gain unauthorised access to any part of the site.

All website content — including text, images, project photography, logos and branding — is protected by intellectual property rights. You may not reproduce, distribute or use this content without our express written permission, except for personal, non-commercial use.

To the extent permitted by law, we are not responsible for:

• Loss or damage resulting from website downtime or technical issues
• Decisions made solely on the basis of general website content
• Third-party content or links to external websites
• Indirect or consequential loss

Website content, including indicative pricing, is general information only — your written quote governs the price and scope of any works.

We collect and handle personal information in accordance with the Australian Privacy Principles. For full details of what we collect and how we use it — including quote form submissions and website analytics — please review our Privacy Policy.

If a dispute arises, we will first attempt to resolve it through direct negotiation, then mediation if required, before either party pursues legal channels. These terms are governed by the laws of New South Wales, Australia.