General Terms
By engaging Master Strip Outs for strip out services, you agree to these terms and conditions. These terms govern all services provided by Master Strip Outs across Sydney and surrounding areas.
Service Agreement
Our service agreement includes:
- Written quotes valid for 30 days
- Clear scope of work documentation
- Project timeline agreements
- Payment terms and schedules
- Service warranties and guarantees
Client Obligations
Clients are responsible for:
- Providing accurate project information
- Ensuring site access during agreed times
- Obtaining necessary permits and approvals
- Making payments as per agreed schedule
- Notifying us of any site-specific requirements
Pricing and Payment
Our payment terms include:
- Deposit requirements for project commencement
- Progress payments for larger projects
- Final payment upon project completion
- Accepted payment methods
Project Changes
Any changes to the agreed scope must be:
- Requested in writing
- Approved by both parties
- Documented with revised quotes
- Agreed upon before implementation
Warranties and Guarantees
Our work is covered by:
- Professional workmanship guarantee
- Public liability insurance
- Workers compensation coverage
- Compliance with industry standards
Cancellation Policy
Project cancellations are subject to:
- Written notice requirements
- Cancellation fees if applicable
- Return of unused deposits
- Payment for work completed
Work Health and Safety
We maintain strict safety standards including:
- Site safety protocols
- PPE requirements
- Risk assessment procedures
- Emergency response plans
Dispute Resolution
Any disputes will be handled through:
- Direct negotiation
- Mediation if required
- Legal channels if necessary
Contact Information
For questions about these terms, contact us at [email protected]
